Privacy Policies

We understand that your privacy is important to you and that you are concerned to protect your personal information. For that reason, we have adopted this policy for dealing with any personal information you provide to us. When we refer to personal information in this policy, we are referring to any information from which your identity may be reasonably ascertained. What type of personal information do we collect? If you participate in any competition, you will be requested to enter your e-mail and street address. We may also request you to provide additional information from time to time if that information will assist us in improving our business and the benefits we offer to people using this Web Site. How do we collect personal information from you? We will ask you directly if we require any personal information from you. Where practicable, we will give you the opportunity to decline to provide any personal information we request, but in some cases your use of this Web Site may be restricted if you do not provide the requested information. How will we use the personal information we collect? We will only use and disclose the personal information we collect for the purposes for which we collect it, or for other directly related purposes. Will we disclose the personal information you provide to another person? We will not disclose your personal information to another person or organisation other than for the purposes for which you provide that information to us. We may also share your personal information to our related companies, to assist us in the maintenance, development and conduct of our business. We will not provide your personal information to another person solely for marketing purposes. We may use the information provided by users of this Web Site in an anonymous and composite form so that we can analyses the use of this Web Site, and develop a greater understanding of the users of this Web Site. If we wish to disclose your personal information other than in the circumstances detailed above, we will use our reasonable endeavors to seek your consent before doing so. Will your personal information be secure? We have adopted security procedures in an effort to protect the privacy of your personal information at all times. This Web Site uses specialized software to ensure the security and protection of your personal information, and is hosted by a secure server.

Questions and Feedback
We welcome your feedback. If you have any comments or questions regarding this privacy and security policy, this Web Site or us generally, please feel free to contact us. All information submitted remains the property of Living Word Foundation Inc, and will be used for marketing purposes.

Shipping Within Australia
All products are delivered via Australian Post and can take up to 1 week.

International
All products are shipped via International Air Mail, and can take up to 3 weeks for delivery, depending on which country they are sent to.

Refund Policy
We will replace faulty products barring normal wear and tear. No refunds are given but we will exchange products at same value or less.